Frequently Asked Questions
Everything you need to know about our legendary apparel and gear.
How do I know which size to order for apparel?
Each product page features a detailed size guide. Our apparel typically follows a standard unisex fit, but we recommend measuring a favorite shirt against our chart to ensure the perfect fit for your style.
What is the typical shipping timeframe?
Standard domestic orders are processed within 3-5 business days. Once shipped, you will receive a tracking number via email. International shipping times vary by destination and customs processing.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges on unworn and unwashed apparel within 30 days of delivery. Please ensure all original tags are attached and the item is in its original packaging.
Are the graphic prints durable?
We use high-quality screen printing and direct-to-garment techniques designed to withstand repeated washing. To preserve the artwork, we recommend washing inside out in cold water and tumble drying on low.
Do you ship Heavy Metal Magazine merchandise internationally?
We ship to most countries worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer upon delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.